Privacy Policy

The responsible body for data collection, data processing and data use in conjunction with the use of our website is Jorge Alia, Kazmairstr 21, 80339 Munich, Germany.

E-mail: data(at)bellacities.com

The security of your personal data is a high priority for us. We therefore protect your data through technical and organisational measures.

Your personal data, which you enter during the order, will be used exclusively for processing the contract. Some of your data (title, first and last name, address data, telephone number) will be made available to our logistics partners to facilitate delivery of your order. This forwarding is only ever performed in compliance with the strict requirements of the General Data Protection Regulation (GDPR). There shall be no further forwarding of your information for purposes other than to fulfil, realise and terminate the contractual relationship between you and us, unless there is some statutory or official order to do so. The same shall apply to personal data you may have provided when contacting us in electronic or printed form.

We process and use your personal data for:

  • Justification and implementation of contractual relationships.
  • Newsletters.
  • Marketing measures.
  • Customer Service.
  • Supply of Telemedias, such as order processing.

The following legal bases may be based on the processing of your personal data:

  • Article 6 (1) lit. a, b, c, d, f from General Data Protection Regulation (GDPR) or Datenschutz-Grundverordnung (DS-GVO) in Germany.

You can order a newsletter through our website. When you sign up for the newsletter, your email address will also be saved for our own marketing purposes and for sending the newsletter, until you unsubscribe from the newsletter. You have specifically agreed to the following (“Request newsletter (You can unsubscribe at any time)”). This is only done with the consent of you or a legal permission. The consent to the dispatch shall be made on the basis of Art. 6 Abs. 1 lit. a, Art. 7 DS-GVO and 7 Abs. 3 UWG.

  • Newsletter registration
  • Registration Market
  • Sale dispatch
  • Mail promotions and offers

You can cancel the reception of our information at any time. You will find a corresponding unsubscribe link in each mail. You can also contact us at any time for a revocation:

By e-mail: data(at)bellacities.com

Certain informational messages which are necessary for the processing of the contract and the function of our website, for example for service, package and cannot be cancelled.

We process and store your personal data only for the period of time required to fulfill the storage purpose, or where this has been provided for in laws or regulations. Your personal data will be deleted or blocked once the purpose has been discontinued or fulfilled. If you would like to claim one of the following free rights, a simple message to us is sufficient: data(at)bellacities.com

According to the General Data Protection Regulation (GDPR) Act, you have the right to a free information about your stored information and, if necessary:

  • Right to information
  • Right to rectification
  • Right to limitation of processing
  • Right to delete
  • Right to be informed
  • Right to data transferability
  • Right of objection
  • Right of withdrawal of consent
  • Right to appeal to a supervisory authority

You can also exercise your rights to rectify and delete the fastest, simplest and most comfortable way by logging into your customer account and directly editing or deleting your stored data.

The page stores general information with each call on the basis of Art. 6 Abs. 1 lit. f DS-GVO a set of general data and information which is stored temporarily in log files of a server. A log file is created in the course of an automatic log of the processing computer system. Can be recorded:

  • Access to the website (time).
  • How you reached the website.
  • Which browser and browser version you are using.
  • The operating system you are using.
  • Which country visitors come.
  • Device.

The collection and storage of this data is necessary for the operation of the website in order to ensure the functionality of the Web site and to deliver the contents of our website correctly. We also use the data to optimize our website and to ensure the security of our IT systems and also for the purpose of advertising, market research and the needs-appropriate design of our services.

  • Contact

When you contact us, the data you provide will be stored by us to answer your questions. (Art. 6 Abs. 1 lit. a DS-GVO)

  • Registration

Our website offer you the possibility to register yourself with personal data. The data is entered in an input form and transmitted to us and stored. For the conclusion and settlement of contracts and to ensure that your ordered items arrive at your place, we require contact details, such as name, delivery and billing address and e-mail address, as well as information on the type of means of payment you have chosen.

  • Guest Order

If you choose this order, you do not need to register before ordering. Please note that you will need to re-enter your details for each additional order.

  • Miscellaneous

We use and store your personal data and technical information to the extent necessary to prevent or prosecute misuse or other illegal conduct on our website. This also takes place as far as we are legally obliged to do so for the exercise of our rights and claims as well as for legal defence (Art. 6 Abs. 1 lit. c und f DS-GVO).

We use so-called cookies in order to make your visit to our website even more attractive and to support the use of certain functions. Most of the cookies used on Bella Cities are automatically deleted after your browser session. Other cookies (functional cookies) allow us to recognise your computer upon your next visit to our website and to provide you with the best possible service. The following functions are possible with these functional cookies:

  • Saving products that you have placed in the shopping cart
  • Saving the input you have made during the check-out or during an order, in order not to re-enter this data
  • Saving presets such as language, location, etc
  • Capturing your browser settings to make our web site optimal on your screen
  • Saving your login information so you don’t have to enter it every time

You have the option to block the setting of these cookies and to delete already set cookies. For more information, please contact the manufacturer or the help function of your Internet browser:

In order to address the appropriate products and services to target groups as e-commerce companies, we work with the Facebook retargeting as Pixel pluging. The analysis of your surfing behaviour is performed completely anonymously. Statistical evaluations of visitor access are performed for this purpose. To this end, various cookies are used which allow us to analyse the usage of the website. The information generated by the cookie about your use of this Internet offer is saved on the provider’s server. Your IP address is immediately anonymised after processing and before saving. You can, of course, prevent the installation of cookies by making a corresponding setting in your browser software (Do Not Track preference). We must, however, point out that in this case you may not be able to use all the functions of this website to full effect.

Disallow Facebook Pixel to track me

 

In order to collect statistical data about the use of our online offer, we use the web analysis service “Piwik/Matomo” from InnoCraft Ltd,150 Willis St, 6011 Wellington, New Zealand, on our website. The visitor information recorded by this technology and so-called “cookies” – text files saved on your computer – in order to collect, analyse and visualise your activities during the visit to our website:

  • Record the number of visitors
  • Record the respective visit times
  • Record the order of visits of different websites

We use this services for marketing purposes that you can disable by setting an opt-out cookie:

The website uses social plugins (“plugins”) from the social network facebook.com, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). Further information about Facebook social plugins can be found here: https://developers.facebook.com/plugins. The content of the plugin is transmitted by Facebook directly to your browser and therefore integrated into the website. We therefore have no influence on the extent of the data collected by Facebook using this plugin. The purpose and extent of the data collection, as well as your rights in this respect and possible settings in order to protect your privacy, can be seen in Facebook’s data protection information at:

https://www.facebook.com/policy.php

https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen

We use marketing services to show you interesting offers and offers from third parties. For this purpose, we use so-called retargeting on our website for advertising tailored to your interests. The cookies that are temporarily stored allow our retargeting partners to recognize visitors to our website under a pseudonym and only display products that our visitors are likely to be interested in. No personal or sensitive data is stored in the cookies of our retargeting partners. And the collected data is not merged with data that enables the identification of our visitors.

 

 

Last update: 22.05.2018